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Privacy & Data Protection

Effective Date: May 13, 2026

L & D Property Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is dedicated to safeguarding your personal data. This Privacy Policy details how we gather, utilize, store, and secure your data when you browse our site, fill out forms, contact us, or sign up for SMS updates regarding our real estate consulting services.

Client Data We Gather
We collect the following details during your interactions with our agency:
• Legal full name
• Contact number
• Email address
• Property address
• Specific housing needs
• Notification settings
• Data from consultations, SMS, or web forms
• Analytical data regarding your device and browsing habits to improve our digital experience.

Consequently, these Terms and Conditions (“T&C”) function as a legally binding framework established by us as the operators of L & D Property Solutions. These provisions outline the professional boundaries and guidelines for all visitors and clients who interact with our real estate consultancy platform. Our goal is to clearly define the mutual obligations between our consulting agency and you, ensuring a secure environment for all property transactions. 
 
Every real estate agreement is unique; therefore, these terms are crafted to reflect the advisory nature of our housing solutions. Unlike a standard retail shop, a consulting firm requires specific clauses regarding the accuracy of property advice and the scope of our guidance. It is important to note that these terms help mitigate professional liability and formalize our commitment to quality service.     
 
Please be aware that legal requirements for property disclosures and digital privacy vary by region. We recommend consulting with your own legal representative to understand how these terms apply to your specific local jurisdiction and property laws.

Commitment to Transparency

Effective Date: May 13, 2026

Reliable Housing Management LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, complete a form, communicate with us, or opt in to receive SMS/text communications from us.

Information We Collect

We may collect the following information when you interact with our business:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Property or housing-related information

  • Communication preferences

  • Information submitted through forms, calls, SMS, website chat, or applications

  • Device and browser information for website analytics

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Discuss housing opportunities and services

  • Send appointment reminders and updates

  • Send SMS/text messages regarding your inquiry or account

  • Improve our services and customer experience

  • Maintain internal business records

  • Comply with legal and regulatory obligations

SMS / Text Messaging Terms

By providing your phone number and opting in through our website, forms, phone conversations, or other communication methods, you consent to receive SMS/text messages from Reliable Housing Management LLC.

These messages may include:

  • Appointment confirmations

  • Follow-up communications

  • Housing or property-related updates

  • Customer support messages

  • Service notifications

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Carrier requirements for A2P 10DLC campaigns require businesses to clearly disclose opt-in and opt-out procedures.

SMS Consent & Data Sharing

Reliable Housing Management LLC does not sell, rent, share, or disclose your mobile phone number or SMS consent information to third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent: this information will not be shared with any third parties.

We may share limited information only with trusted service providers necessary to operate our business and messaging services, under strict confidentiality agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Cookies & Website Tracking

Our website may use cookies and tracking technologies to improve functionality, analyze traffic, and enhance the user experience. You may disable cookies through your browser settings at any time.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for communications


To make a request, please contact us using the information listed below.

Third-Party Links & Updates

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

In broad terms, these T&C clarify essential aspects such as: user eligibility for our consulting tools; accepted payment paths for services; our right to modify our real estate offerings; the scope of professional warranties provided; intellectual property rights regarding our market analysis; and our authority to manage or terminate client portal access if necessary. 
 
For a deeper understanding of our operational policies, please review our comprehensive guide “Creating a Terms and Conditions Policy”.

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